The foundation for working with AbrishamWeb

1. Acceptance of Terms

These Terms of Service (“Terms”) govern all project engagements, retainers, and advisory services delivered by AbrishamWeb (“we”, “our”, “us”). By requesting a proposal, signing a Statement of Work (“SOW”), or otherwise using our services, you (“Client”) agree to these Terms.

If there is a conflict between these Terms and a signed SOW or Master Service Agreement (“MSA”), the executed document takes precedence for the conflicting sections.

2. Services

We deliver services such as discovery, product strategy, user experience design, web and backend development, data and automation tooling, growth experiments, and ongoing managed care.

Each engagement is outlined in an SOW that defines deliverables, approach, timeline assumptions, review cadence, and acceptance criteria.

3. Client Responsibilities

To keep projects on schedule, the Client agrees to:

• Provide timely access to decision makers, domain experts, and any required systems.
• Supply accurate project inputs such as content, branding assets, compliance requirements, or integration credentials.
• Review and approve deliverables within the response windows described in the SOW.
• Notify us promptly of any risks, changes in scope, or legal restrictions that could impact delivery.

4. Fees and Payment

Pricing is stated in each SOW. Unless otherwise noted:

• Invoices are issued at project kickoff and prior to major milestones, or monthly for ongoing retainers.
• Payments are due within 14 calendar days of invoice date via bank transfer or another agreed method.
• Late payments may pause work and accrue a 1.5% monthly service charge or the maximum allowed by law.
• Scope changes requested by the Client are handled through a written change order with updated estimates and timelines.

5. Intellectual Property

Upon full payment, the Client receives ownership of project deliverables that were specifically created for them (for example, code repositories, design files, documentation).

We retain ownership of any pre-existing intellectual property, internal tooling, libraries, or accelerators used to deliver the services. Where these are included in a solution, the Client receives a non-exclusive licence to use them within the agreed product.

6. Confidentiality

Both parties agree to keep confidential information disclosed during the engagement secure and to use it only for the purpose of performing under the SOW.

Confidential information excludes material that becomes public through no breach, was already known by the receiving party, or was independently developed. This clause survives the termination of the agreement.

7. Publicity

We may reference the Client’s name, logo, and high-level project outcomes in our portfolio or marketing materials unless the Client notifies us in writing that the work must remain confidential.

Case studies always respect sensitive information, defence considerations, or non-disclosure obligations agreed between the parties.

8. Warranties and Disclaimer

We warrant that services will be performed with reasonable skill, care, and in accordance with professional standards. We do not guarantee specific business outcomes, third-party platform availability, or uninterrupted operation of digital products.

Except where prohibited by law, we disclaim all other warranties, express or implied, including fitness for a particular purpose and non-infringement.

9. Limitation of Liability

To the fullest extent permitted by law, each party’s total liability under these Terms is limited to the total fees paid (or payable) for the services that gave rise to the claim.

Neither party is liable for indirect, incidental, consequential, or punitive damages such as lost profits, business interruption, or data loss.

10. Termination

Either party may terminate a project or retainer with written notice if the other party materially breaches these Terms and fails to cure the breach within 14 days.

Upon termination, the Client will pay for work performed up to the termination date. We will deliver all completed deliverables and, where possible, transition active work in progress.

11. Governing Law

These Terms are governed by the laws of the Netherlands. Any disputes will be handled by the competent courts in Amsterdam, unless another jurisdiction is specified in an executed SOW or MSA.

12. Force Majeure

Neither party is responsible for delays or failures caused by events beyond reasonable control, including natural disasters, civil unrest, government actions, internet or hosting outages, or other force majeure circumstances. The affected party will notify the other as soon as practical.

13. Updates

We may revise these Terms to reflect new services, legal requirements, or operational changes. Updated versions will be posted on this page with a revised effective date. Continued use of our services after changes take effect constitutes acceptance of the updated Terms.

14. Contact

For any questions about these Terms, reach out to AbrishamWeb:

Email: info@abrishamweb.com

WhatsApp / Phone: +31 6 8525 3488